Aerial view of campus with Williamsport, the Susquehanna River and Bald Eagle Mountain as a backdrop

Information Technology and Acceptable Use

Technology Systems and Facilities Use

The following policy contains the governing philosophy for regulating the use of Lycoming College's technology facilities and resources. Access to the College's technology facilities and resources is a privilege granted solely to Lycoming College faculty, staff, registered students, and those with special accounts. All users of the technology facilities must act responsibly and maintain the integrity of these resources. The College reserves the right to limit, restrict, or extend computing privileges and access to its resources. Those who do not abide by the policies listed below will be subject to disciplinary action.

The Office of the Dean of Student Affairs and/or the Office of Information Technology Services (ITS) should be notified about violations of computer laws and policies as well as about potential loopholes in the security of its computer systems and networks. The user-community is expected to cooperate with ITS in its operation of computer systems and networks and with the Office of the Dean of Student Affairs in the investigation of misuse or abuse.

Acceptable Use Policy

User Responsibility

Those who use Lycoming College information technology assets are responsible for the integrity of those resources. All users must respect the rights of other users, respect the integrity of the physical facilities and controls, and abide by all pertinent license and contractual agreements. Causing network congestion or hampering the ability of others to use the College's information resources is prohibited.

Lycoming College information technology assets are to be used for the College-related activities for which they are designed. The College provides each member of the academic community ample information technology resources to disseminate content legally. These resources should not be used to distribute copyrighted material, unless allowable by Fair Use guidelines. This applies to images, music, software, movies, or any other digital content. The use of the College information technology resources to offer goods or services of a commercial nature is strictly forbidden.

Network Access Control

All computers accessing the Lycoming College network (wired and wireless) require registration via the Lycoming College network access control system. As part of this process, all computers are scanned to ensure the latest operating systems patches as well as anti-virus/malware software have been installed. Guest (Internet) access is available to temporary users for a period of 24-hours by signing in with a Name, Email address, and documented reason for guest access.

Internet Use

Internet access is made available to all members of the Lycoming College community.

Web Servers

Prior authorization from Information Technology Services is required for any user to connect or operate a web server on the Lycoming College network.

Email

All email accounts using the lycoming.edu domain name and all data transferred or stored using our email system are property of the College. Users should understand that by using College email or other information resources they waive their right to privacy. However, specific to scholarly work, the creator maintains intellectual property rights to works exchanged through the College email system. As outlined in the Use Policy section below, email messages are part of the College record and upon internal investigation, subpoena or other legal process or termination of employment, are subject to review, audit, and disclosure. When composing an email message, users must comply with all policies regarding the acceptable use of the College's information technology assets.

Inappropriate Use of Email

Inappropriate use of email is prohibited. Users receiving such email should immediately contact ITS Help at 570-321-4150 or it.servicecenter@lycoming.edu. In case of serious risk or harm, contact Public Safety at 570-321-4064. Examples of inappropriate use of email include:

  • Messages which are harassing, obscene, or threatening;
  • Unauthorized exchange of sensitive or confidential information (Refer to Data Classification Policy);
  • Creation and exchange of advertisements, solicitations, chain letters and other unofficial, unsolicited email;
  • Violation of any laws, including copyright laws, or Lycoming College policies;
  • Knowing transmission of a message containing a computer virus or malware;
  • Misrepresentation of the identity of the sender or authenticity of the email message;
  • Use or attempted use of another’s account.

Confidentiality of Records

Lycoming College maintains strict confidentiality requirements and regulations in compliance with the Gramm-Leach-Bliley Act (GLBA), Family Educational Rights and Privacy Act of 1974 as amended (FERPA), and the Health Insurance Portability and Accountability Act (HIPAA) in addition to other state and federal laws. These laws pertain to the security and privacy of all non-public information including student, employee, alumni, parent, donor, volunteer, and general College information whether in hard copy or electronic form.

The policy of Lycoming College is that a user who has access to protected information must protect against unauthorized access or use of such information, ensure the security and privacy of such information and maintain the confidentiality of all protected information, which includes College restricted (confidential) and private (sensitive) information. This obligation will continue after separation from the College. Such users shall not release protected information to the public, or to co-workers who have not been authorized or who do not have a legitimate business/educational need to know. Any questions regarding release of such information to another person will be directed to the supervisor and/or the Data Owner or Data Steward as outlined in the College's Data Classification Policy.

Users must disclose any anticipated threats or hazards that may compromise the confidentiality of such information.

Lycoming College defines UNAUTHORIZED ACCESS to be:

  1. Access to student, employee, or College information not necessary to carry out job responsibilities.
  2. Access to the records of a student or employee for which the user does not have signed authorization from a data owner or data steward.
  3. Release of student or employee information to unauthorized internal or external users.
  4. Release of more student or employee information to an authorized individual/agency than is essential for meeting the stated purpose of an approved request.
  5. Disclosure of system username, password, or access codes to an unauthorized individual to gain unauthorized access to confidential information.

Furthermore, it is the policy of Lycoming College that information may not be divulged, copied, released, sold, loaned, reviewed, altered or destroyed except as properly authorized within the scope of applicable state or federal laws. Users will be held responsible for the misuse or wrongful disclosure of confidential information and/or for failure to safeguard the system username, password or access codes to confidential information and further acknowledge responsibility for all activities undertaken using the system username, password or access codes.

Lycoming College requires a user to abide by the rules, regulations, policies, and procedures of Lycoming College as well as state and federal laws applicable to individual positions at the College. Lycoming College may at any time, revoke access to protected information.

Failure to comply with the terms of this policy and corresponding procedures may result in legal and/or disciplinary actions. Disciplinary actions include possible separation of relationship with the College, regardless of whether criminal or civil penalties are imposed, depending upon the nature and severity of the breach of confidentiality.

Use Policies

The College's communication systems are primarily for educational purposes. The College reserves the right to review, audit and disclose all matters disseminated or stored on its systems. This includes e-mail, voice mail and computers files stored on the College’s systems. Other relevant policies include Data Classification, Information Technology Access – User Separation, Password, and Voice Mail which can be found at https://www.lycoming.edu/its/policies-procedures/.

The College only reviews stored material when necessary upon receiving a complaint either internal or external of a violation of College policy, state, or federal laws. Prior to an investigation and review of stored materials, approval of the President along with the appropriate member of his Administrative Cabinet is required. If the President is unavailable, two Administrative Cabinet members are required to review and approve the investigation request. If an internal investigation has occurred, the person whose files have been reviewed will be informed in a timely manner. An investigation may also occur in response to a subpoena or other valid legal process.

All users are urged to be sensitive to the public nature of shared computing facilities, including e-mail services, and refrain from transmitting to others within or outside the system inappropriate images, sounds or messages which might reasonably create an atmosphere of discomfort and harassment.

Student Organization Website and Social Media Guidelines

All student organizations are required to develop a website or social media presence. Web and/or social media sites are beneficial to student organizations because they:

  • Promote the functions and activities of an organization to the College community and perspective students
  • Provide a unique medium for communicating an organization's information
  • Provide easy access to additional information of interest
  • Promote the sharing of information and knowledge

Most student organizations utilize popular social media sites and applications to promote their organization with information about them and their activities.  Student organization leadership is responsible to ensure maintenance of the organizations sites so that they promote clubs and organizations in a positive manner and reinforce the values articulated in the Mission of the College.

Lycoming College Student Organization websites reflect only the views and opinions of the student organizations. Information on these websites does not necessarily represent the views of Lycoming College; nor does the College accept responsibility for their content.

Questionable content is any material on an organization's sites or links to other sites that are determined by the Webmaster for the Division of Student Affairs to violate the principles articulated in the Mission of Lycoming College. The College does not permit information on organization sites that constitutes advertisement for commercial enterprises or promotes personal or financial gain.

Removal or Unlinking of Website Due to Questionable Content

The College reserves the right to unlink or remove pages immediately upon the notification concerning questionable content of a website. Upon unlinking or removal, the sponsoring organization will be notified of the situation and given the opportunity to explain the questionable content of the website or make changes to the website. If the organization and the Director of Student Engagement cannot resolve the situation, the matter will be heard by the Organizational Standards Judicial Board.