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Support Animal Request Grievance Procedure
Lycoming College has adopted an internal grievance procedure for prompt and equitable resolution of complaints alleging any action prohibited under the Fair Housing Act in regard to a request for a support animal.
All such complaints should be addressed to the attention of the Vice President for Student Life and Dean of Students, One College Place, Lycoming College, Williamsport, PA 17701, in-person (verbal), or email firstname.lastname@example.org.
The following steps explain the procedure:
- A complaint should be filed in writing or verbally, and shall contain the name and address of the person filing it, and briefly describe the nature of the complaint and the alleged violation of the regulations.
- A complaint should be filed within thirty (30) days after the complainant becomes aware of the alleged violation. Complaints received later than thirty (30) days after complainant became aware of the alleged violation will be dismissed as untimely.
- An investigation will follow the filing of a complaint. The investigation shall be conducted by the Vice President for Student Life and Dean of Students or a designee. The investigation will seek to be prompt and thorough and to provide the complainant, other interested persons, and their representatives, if any, an opportunity to submit documents and information relevant to the consideration of and resolution of the complaint.
- A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the Vice President for Student Life and Dean of Students or designee and a copy forwarded to the complainant no later than thirty (30) working days after receipt of the complaint, unless the Vice President for Student Life and Dean of Students or designee determines there is good cause for an extension of time.
- Vice President for Student Life and Dean of Students shall maintain the files and records relating to the complaint.
- The complainant or other persons with an interest can request reconsideration of the resolution if they/them is dissatisfied with the resolution. Requests for reconsideration should be made as soon as possible (optimally within 7 days, and no later than 30 days from the date of the decision) to the Provost and Dean of the Faculty. The Provost and Dean of the Faculty has thirty (30) days to respond to the request for reconsideration. Decisions of the Provost and Dean of the College is final.
- The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person’s pursuit of other remedies, such as the filing of a complaint with the responsible federal department or agency. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies.
- This procedure shall be construed to protect the substantive rights of interested persons, to meet appropriate due process standards, and to assure that the College complies with federal regulations.
- Retaliation against any complainant under this grievance procedure or against any person who assists a complainant in the pursuit of a complaint under this grievance procedure is prohibited and subject to administrative action.