Contact Information

Type of ProblemContactPhoneEmailPrimary Backup

Datatel Software Or Webadvisor
Datatel Administration Janet Payne 4151 payne@lycoming.edu Jeremy Irwin
HR, Payroll, Budget, GL, Accounts Payable, Purchasing, Student AR Jeremy Irwin 4152 irwin@lycoming.edu Janet Payne
Residential Life, Financial Aid, Registrar, Admissions Bernard McFadden 4149 mcfadden@lycoming.edu Janet Payne
WebAdvisor Janet Payne 4151 payne@lycoming.edu Jeremy Irwin

Outlook
Outlook Problems Martha Ashenfelder 4150 ashenm@lycoming.edu
Outlook Passwords Faculty/Staff Martha Ashenfelder 4150 ashenm@lycoming.edu
Outlook Passwords Students Martha Ashenfelder 4150 ashenm@lycoming.edu

Hardware
PC Hardware Problems Steve Caravaggio 4153 caravagg@lycoming.edu Diane Salamone
PC Software Problems Steve Caravaggio 4153 caravagg@lycoming.edu Zack Lease
Printer Hardware Problems Steve Caravaggio 4153 caravagg@lycoming.edu Diane Salamone
Printer Queue Problems Martha Ashenfelder 4150 ashenm@lycoming.edu
Macintosh Problems Diane Salamone 4313 salamone@lycoming.edu Zack Lease

Labs
Software in Labs Steve Caravaggio 4153 caravagg@lycoming.edu Diane Salamone
Lab Problems Diane Salamone 4313 salamone@lycoming.edu Steve Caravaggio
Lab Scheduling Steve Caravaggio 4153 caravagg@lycoming.edu Martha Ashenfelder
Lab Consultants Diane Salamone 4313 salamone@lycoming.edu Martha Ashenfelder

Moodle
Moodle Support Diane Salamone 4313 salamone@lycoming.edu Zack Lease

Multimedia
Audio and Video Equipment Wayne Hughes 4083 hughesw@lycoming.edu Martha Ashenfelder
Borrowing Projectors Wayne Hughes 4083 hughesw@lycoming.edu Martha Ashenfelder
Borrowing Laptops Wayne Hughes 4083 hughesw@lycoming.edu Martha Ashenfelder
Bulletin Board Wayne Hughes 4083 hughesw@lycoming.edu Martha Ashenfelder
Cable Television Wayne Hughes 4083 hughesw@lycoming.edu Martha Ashenfelder
Satellite Wayne Hughes 4083 hughesw@lycoming.edu Martha Ashenfelder

Network Infrastructure
Network Cable/Jack Problem Nicole Franquet 4081 franquet@lycoming.edu Clinton Eppleman
Infrastructure Planning Dave Heffner 4278 heffner@lycoming.edu Nicole Franquet

Microsoft
Microsoft Login Problems Martha Ashenfelder 4150 ashenm@lycoming.edu
Microsoft Password Problems Fac/Staff Martha Ashenfelder 4150 ashenm@lycoming.edu
Microsoft Password Problems Students Martha Ashenfelder 4150 ashenm@lycoming.edu

Policy
Policy & Strategic Planning Dave Heffner 4278 heffner@lycoming.edu Phil Sprunger

Resnet
Resnet Problems Steve Caravaggio 4153 caravagg@lycoming.edu Diane Salamone (software); Clinton Eppleman (hardware)

Telephone
Telephone Problems Deb Walls 4074 walls@lycoming.edu Martha Ashenfelder
Voice Mail Deb Walls 4074 walls@lycoming.edu Brandon Seymore
Phone Wiring Brandon Seymore 4074 seymore@lycoming.edu Brandon Seymore

Training
Training Steve Caravaggio 4153 caravagg@lycoming.edu Diane Salamone

Web
Web Master Robert Krepshaw 4250 krepshaw@lycoming.edu
Web Design Robert Krepshaw 4250 krepshaw@lycoming.edu Dave Heffner
Web Policy Dave Heffner 4278 heffner@lycoming.edu Robert Krepshaw
Sharepoint Designer/Contribute/Dreamweaver Steve Caravaggio 4153 caravagg@lycoming.edu Diane Salamone
Proximity Access/Fire Alarm Security 4064 security@lycoming.edu