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Information Technology Services
IT Services provides assistance to computer, phone, cable TV, and multimedia users at Lycoming College.
Current Threats, Problems and Solutions:

2007 Summer Projects & Beyond
Infrastructure
  • New Residence Hall building project goes live.
  • Asbury and Williams Residence Halls rewired with high-speed Category 6 in the summer. Plan for remaining three residence halls.
  • Wireless expanded to Asbury, East, and Crever residence halls. Plan completion of last remaining Forrest and Rich residence halls by next summer.
  • Full implementations of the Cisco Wireless Controller to manage all wireless access points on campus, enforce and secure policy, and plan upgrades to the underlying infrastructure.
Network Servers
  • Server upgrades include the Advancement Office, new Library catalog and web systems, student network services, and mail gateway services.
  • Streamline Campus Manger security system as complete campus registration and remediation for all ports and wireless.
  • Redesign web file structure and eliminate older FrontPage services.
Telecommunications
  • VOIP project extended from Phase II (Faculty and Academic Center) to Phase III (Administrative and other buildings.) Plan phase IV for elimination of PBX.
Administrative Computing
  • Migrating to Release 18 and the necessary follow-up.
  • Research and implementation of the new portal from Datatel.
  • Complete response to the Business Action Plan.
Web Services
  • Complete the College web site redesign and all campus departments.
End User Computing and Academic Computing
  • Computer Lab upgrades in Academic Center A3, Graphics Lab A5, and Heim Science lab.
  • Conversion of Modern Language lab to computer-based handhelds and wireless.
  • Implementation and support of a new Digital Media Lab.
Media Services
  • Installation of 10 new multimedia classrooms, renovations of 4 lecture areas and the upgrading of 4 instructional areas.

Click here for a complete list of IT Services projects.

Contact Info
ITS Office
Phone:570.321.4150
Fax: 570.321.4051
Monday-Friday 8am-4 pm Email: help@lycoming.edu
IT Services Staff
Office Location
Sublevel 1 Academic Center (directly below Snowden Library)
Student Help Desk
Phone:570.321.4388 Monday-Thursday: 8-midnite Friday: 8:00am-9:00pm
Saturday: noon-6:00pm Sunday: noon-midnite

The Student Help Desk provides support to faculty and staff after ITS office hours.
Safety & Security
Phone:570.321.4064
All times, every day; for emergencies after ITS Office Hours when the Student Help Desk is not available.