Financial Aid Assistant

Position posted on: 12-04-2019

Position Summary:

Lycoming College Financial Aid Department seeks applications for a full-time, benefits eligible Financial Aid Assistant. This position coordinates the flow of activities within the office that helps to maximize the effectiveness and efficiency of all office personnel.  In addition to assisting the Director and Assistant Director with administrative functions, the position requires counseling and assisting students and parents with application procedures and providing important information and advice to help ensure continued student funding. The position also requires regular training to keep up with evolving federal, state, and institutional regulations, as well using federal and state websites to effectively and proficiently share financial aid applicant data with authorized entities.


  • Communicates with the Office of Admissions and the Business Office in order to
    coordinate information and implement proper policies and procedures.
  • Oversees the student file retention and/or destruction processes.
  • Answering phone calls and responding to all who stop by the Financial Aid Office.
  • Answer email messages, filing, photocopying, scanning and any necessary mailing.
  • Process incoming mail (opening, sorting, and logging receipt into the college
  • Ensures an efficient and systematic handling of the electronic information flowing
    into the office from federal and state origins, and from current and prospective
    students and families.
  • Respond to questions from students, parents, faculty and college administrative staff
    regarding financial aid policy, aid filing procedures and aid programs.
  • Processes all Lycoming Financial Aid Applications, including data entry and
    electronic filing.
  • Request any missing student or parent information on any documents submitted to
    the Financial Aid Office.
  • Monitor new student acceptance lists as provided by the Office of Admission. Run
    daily electronic queries to pull in Admissions data into the financial aid system.
  • Electronically logs all academic and talent scholarships onto the College’s financial
    aid system for new students as awarded by Admissions.
  • Monitors the PA State Grant website daily for changes in student state grant
    eligibility, making sure Business Office is apprised of all changes to student
    accounts. Alerts students to potential problems via phone and/or email.
  • Review all Federal Verification documents, ensuring complete information and
    required signatures are present; also making sure federal tax documentation is
    available. Helps to ensure all federal verification regulations are met.
  • Assists the Director in verifying USDE selected FAFSA applications, following
    federal guidelines and regulations, to ensure data accuracy. Electronically submits
    required data changes to USDE so new, accurate FAFSAs are processed. Ensures
    federal and state aid is awarded based upon the proper FAFSA transaction.
  • Meets directly with students helping them to properly file the FAFSA application
    using the office computer kiosk. Ensures federal FSA IDs are applied for and
    properly used to sign the FAFSA. Helps students navigate the IRS Data Retrieval
    Tool within FAFSA to ensure accurate data is being submitted to USDE.
  • Monitors outside grants and scholarships received by students and checks for
    possible overawards, and to ensure such awards are properly credited to student
    accounts by the Business Office.

Required Experience & Qualifications:

  • Associates degree or equivalent relevant experience required; Bachelor’s degree preferred.
  • A minimum of 3 years coordinating office activities within a busy work environment desired, or relevant experience in banking, accounting/bookkeeping, finance or related field desirable.


To Apply:

Submit cover letter and resume including the names and telephone numbers of three professional references. Electronic submission of application materials is required, PDF format preferred.  Please reference “Financial Aid Assistant” in the subject line of the email.    


Review of applications will begin immediately.  Post-offer, pre-employment drug screen and criminal background check conducted.


Founded in 1812, Lycoming College is one of the nation's oldest and most respected residential liberal arts colleges. Lycoming is ranked by Forbes as a Top ROI College and by The Princeton Review as one of The 385 Best Colleges. Lycoming College's strong endowment-per-student and fiscal acumen provide the foundation to support a first-rate undergraduate education. The College is dedicated to providing a high-quality liberal arts and sciences education including more than 100 majors, minors, and concentrations. Our community of scholars collaborate with and mentor our diverse student body of approximately 1,200 active learners, including 35 percent international and domestic students of color, representing over 50 states, territories, and countries. Students compete in 17 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internships, and study abroad in more than two dozen countries. Lycoming is located in Williamsport, PA, a city rich in the arts and ideally situated for outdoor recreation. Williamsport is the site of a world-class healthcare system (UPMC Susquehanna), modern manufacturing, federal offices and county seat, energy and natural gas resources, and home to and the birthplace of the Little League World Series. Learn more at

Lycoming College proudly celebrates and values diversity. We are committed to fostering an inclusive campus community supporting all faculty, staff, and students. We encourage applications from candidates with diverse backgrounds and all who are interested in supporting and contributing to our mission. Lycoming College is an equal opportunity employer.