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The College's Voice Mail provides automated answering and message storage when your line is busy as well as when you do not answer. You will hear an interrupted "stutter" dial tone whenever there is a message left for you on your voice mail.

You'll find that all voice mailboxes have been pre-activated in all Resident halls to allow students to set up their mailboxes.

Check your voice mailbox for messages before moving out. Voice mail will be cleared to allow the next student to set up his/her voice mailbox. You must notify the Telecommunications office at extension 4047 of any room changes to receive the voice mailbox number associated with your extension.

Each student has access to their own, private voice mailbox. The first time you enter your voice mailbox, the system will "talk you through" your voicemail session, explaining how to set up your mailbox with your personalized greeing, name, and security code. Before beginning, think of a security code that you will remember and the greeting that you want your callers to hear. See below for sample greetings.

Set Up

Set up a general message for your resident hall extension to reflect you and your roommate's names:

  • Start by calling the voice mail system: 4999.
  • When you hear, "enter password," enter 54321.
  • Record name: state name and press #.
  • Record general greeting: press 1, record your greeting at the tone, WAIT a couple seconds, and then press #.
  • Record password: set a new security number and then press #.
    • (Example: "Hi, you have reached the room of (your name) and (your roommate's name). We're not able to take your call right now. Press 1 for (your name), press 2 for (your roommate's name).")

    NOTE: If you're an RA, have a contract single, or if your roommate doesn't request voice mail, your mailbox has been assigned a number (press 1 or 2). Therefore, you still need to indicate your designated number in the general message in order for someone to leave you a message.
    (Example: Bob and Ray share a room. Bob is "press 1 and Ray is "press 2". Bob doesn't wish to use voice mail. The general message would say, "Hi, you've reached Ray. To leave me a message, pess 2.")

    When you hear, "Thank you, you have finished your enrollment," press * and hang up.

    Each student now records his/her individual message:
  • Call the voice mail system: 4999.
  • When you hear, "Enter password," immediately press * and your voice mailbox number (6000 number or 7000 number).
  • Record Password: enter 54321.
  • Record your name: state your name and press #.
  • Record a personal greeting.
    • (Example: "Hi, this is (state your name). I am not able to take your call right now. Leave your name and telephone number so that I can return your call.")
  • Record password (security code): Set a new personal security number (you will use this to enter your mailbox to retrieve messages) and then press #.

    • When you hear, "Thank you. You have finished your enrollment," press * and hang up.

    After completing the above steps, call telecommunications, ext. 4074 to be connected to the voice mail system.

    How to tell if you have a voice mail message

    Pick up your handset and if your hear a "stutter" dial tone, it means there is a message. At this point, you may check your voice mailbox or you may proceed with making your phone call.

    To check new messages

    From your room:
    Call the system at 4999 or (570-321-4999). When you hear the system respond:

  • Press * and your voice mailbox number (6000 number or 7000 number).
  • Enter your security code.
  • If you have a new message and would like to hear it, press 1.

    • From another room on campus:
  • Call the system at 4999.
  • Enter # and your voice mail number (6000 or 7000 number).
  • Enter your security code.
  • If you have a new message and would like to hear it, press 1.

    • Voice Mail Shortcuts

    Access your voice mailbox, enter your security code, then:

  • 411 to change your standard greeting
  • 431 to change your security code (password)

    • Shortcuts while listening to a message

  • Press 4 (after a message) to reply
  • Press 3 to delete
  • Press 2 to enter your message archive
  • Press 5 (after a message) to forward
  • Press 6 (after a message) to mark as new
  • Press 1 to repeat
  • Press * to exit
  • Press 5 to change the volume

    • To leave a message directly in a Subcriber's mailbox:

  • Call the system (4999) from the room or (570-321-4999) from off campus.
  • Press * and your voice mailbox number (6000 or 7000 number)
  • Enter your personal security code. (Note: you must go into your voice mailbox to access another.)
  • When asked "send messages?," press 2 for yes.
  • Enter the extension, press #, and then # again to record your message. When given message options, press # to send.

    • Room Changes

    Check your voice mailbox for messages BEFORE moving out because it will be cleared to allow the next student to set up his/her voice mailbox. You must notify Telecommunications (ext. 4047) of any room changes to receive the voice mailbox number associated with your extension.

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