Computer Systems And Facilities Use
To support the educational mission of the college, Lycoming has networked the entire campus. High-speed networking equipment is in place between all buildings on campus to support wired and wireless connectivity. Approximately 650 technology devices are deployed to faculty, staff, classrooms, and computer labs.
A mix of high-end Windows and Apple/Mac computers are located in labs in the Academic Center (B200, B201, C203, A3 and A5). The Lynn Science Building has a 32 seat Windows based computer lab. A Digital Media lab is located in the Communications Building and has high-end Apple/Mac computers, primarily running video editing software. More information on software in the labs is available under “Computer Labs” on the ITS home page.
The A3, A5, B200, B201, DCOM, and Lynn Science computer labs are open 24 hours a day 7 days a week during the Academic Year using your Lycoming ID for access. Hours may vary during the summer, semester breaks, and holidays. Classes are scheduled in the labs during the semester. Schedules are posted online (www.lycoming.edu/its/labs), at each lab location, and at the ITS main office located in the lower level of the Academic Center. If in doubt, call the ITS main Helpdesk at #4150 before visiting.
PC compatible labs are using the Windows 8.1 operating system. Students are urged to save to their network accounts where nightly backups are performed, USB memory drive, or burning a CD or DVD. Several major software packages are available for student use including the campus standard Microsoft Office 2013 (Word, Excel, Access, PowerPoint, and Publisher), SPSS, Mathematica, ESRI GIS software, the Adobe Cloud Suite and a variety of others. Black and white and color printing, scanning, and copying are available from all labs with a credit of $30 per semester (~500 sheets of paper). Information Technology Services provides student consultants for over 100 hours each week at the IT Helpdesk located on the second floor of the Academic Center. The ITS second floor Helpdesk can be reached at #4388. The ITS main Helpdesk can be reached at #4150 during normal business hours (8:00 – 4:30 M-F).
RESNET, Administrative Information & Other Resources
Access to Internet resources is available to all students at Lycoming from the labs and from their rooms in the residence halls using ResNet, which includes wired and wireless Internet access. Microsoft Internet Explorer is the supported browser for email, web-based file storage, myLyco, and WebAdvisor. Moodle is the official course management program that is also used as an eReserve system in cooperation with the Snowden Library.
All wired and wireless network connections require a user's device to be registered on our network access control system called Campus Manager. All current operating systems updates for Windows and Apple/Mac as well as antivirus/antispyware updates of Microsoft Security Essentials for Windows 7, Windows Defender for Windows 8, and ClamX AV or Sophos AV (preferred) for Apple/Mac OS must be loaded on these devices. Wireless access is available in most academic and lounge areas, as well as all of the residence halls and apartments. Instructions and locations can be found at the IT Services web site www.lycoming.edu/its/, with specific instructions for students at the “ResNet” link.
Help & Other Special Technology Purchase Programs
ITS can be contacted by calling extension 4150 or emailing email@example.com. For full details, visit the ITS homepage at http://www.lycoming.edu/its/.
Our association for private colleges provides software at a discounted price. See http://www.journeyed.com/?SKW=HMSELECT6&ref=select.
All residence hall rooms are wired for a Voice Over IP phone system (VOIP). For students where a “land line” phone is desired, the College provides 2 options to students for a VOIP phone: The first option is to purchase a Cisco VOIP phone from the IT Services department. The current cost is $135 and includes voicemail. Upon graduation, IT Services will buy back the phone at 50% of the purchase price. For more information, please contact the Telecommunications Office. The second option is to sign up through an online provider such as Skype, which provides phone service through a computer or laptop. However, this option is NOT offered through IT Services and the College will not cover any set-up or maintenance fees charged by third-party providers.
If you desire to make off-campus local and long distances calls or faxes, you will need to apply for a personal Telephone Access Code (TAC). Your TAC number should remain confidential and should not be shared with anyone, as you are responsible for all charges incurred through its use. For more information, go to: http://www.lycoming.edu/its/telecommunications/tacform.aspx.
A payphone is available in Wertz Student Center. Courtesy telephones for on-campus calls are located in Long Hall, Jack’s Corner, Pennington Lounge (Academic Center), Honors Hall, and the Heim Science Building. Emergency call boxes are available in all parking lots and on the outside of all residence halls.
Computer Systems And Facilities Use
The following policy contains the governing philosophy for regulating the use of Lycoming College's computing facilities and resources. Access to the College's computing facilities and resources is a privilege granted solely to Lycoming College faculty, staff, registered students, and those with special accounts. All users of the computing facilities must act responsibly and maintain the integrity of these resources. The College reserves the right to limit, restrict, or extend computing privileges and access to its resources. Those who do not abide by the policies listed below will be subject to disciplinary action.
The Office of the Dean of Student Affairs and/or the Office of Information Technology Services (ITS) should be notified about violations of computer laws and policies as well as about potential loopholes in the security of its computer systems and networks. The user-community is expected to cooperate with ITS in its operation of computer systems and networks and with the Office of the Dean of Student Affairs in the investigation of misuse or abuse. Should the security of a computer system be threatened, user files may be examined under the direction of ITS.
The College's computing policies include, but are not limited to the following:
- You must not use a computer ID that was not assigned to you, unless multiple access has been authorized for the ID. You may not try in any way to obtain a password for another's computer ID. You may not attempt to disguise the identity of the account or machine you are using.
- You must not use the College's network resources to gain or attempt to gain unauthorized access to remote computers.
- You must not deliberately perform an act that will seriously impact the operation of computers, terminals, peripherals, or networks. This includes but is not limited to tampering with components of a local area network (LAN) or the high-speed backbone network, otherwise blocking communication lines, or interfering with the operational readiness of a computer. This includes the addition of wireless routers and other devices that extend the network beyond the planned infrastructure.
- You must not attempt to modify in any way a program that the College supplies for any type of use at its sites.
- You must not run or install on any of the College's systems, or give to another, a program that could result in the eventual damage to a file or computer system and/or the reproduction of itself. This is directed toward, but not limited to, the classes of programs know as computer viruses, Trojan horses, and worms.
- You must not attempt to circumvent data protection schemes or uncover security loopholes.
- You must abide by the terms of all software licensing agreements and copyright laws. In particular, you must not make copies of copyrighted software, unless the College has a site license specifically allowing the copying of that software. Furthermore, you must not copy site-licensed software for distribution to persons other than Lycoming College faculty, staff, and students, nor may you copy site-licensed software for use at locations not covered under the terms of the license agreement.
- You must not deliberately perform acts that are wasteful of computing resources or which unfairly monopolize resources to the exclusion of others. These acts include, but are not limited to, sending mass mailings or chain letters, creating unnecessary multiple jobs or processes, obtaining unnecessary output, or printing or creating unnecessary network traffic. Printing multiple copies of any documents including resumes, theses, and dissertations is also prohibited.
- The following type of information or software may not be placed on any College-owned computer system: examples of these are pirated software, destructive software, pornographic materials, or libelous statements, information which consists of any advertisements for commercial enterprises.
- You must not harass others by sending annoying, threatening, libelous, or sexually, racially, or religiously offensive messages.
- You must not attempt to monitor another user's data communications, nor may you read, copy, change, or delete another user's files or software, without permission of the owner.
- You must not use any of the College's microcomputers, workstations, or networks for other than a Lycoming College course, research project, not be used for personal or financial gain.
- Any network traffic exiting the College is subject to the acceptable use policies of the network through which it flows as well as to the policies listed here.
Offenders may also be subject to criminal prosecution under federal or state law, and should expect Lycoming College to pursue such action. Under Pennsylvania law, it is a felony punishable by a fine of up to $15,000 and imprisonment up to seven years for any person to access, alter or damage any computer system, network, software or database or any part thereof, with the intent to interrupt the normal functioning of an organization (18Pa.C.S 3933(a)(1)). Disclosing a password to a computer system, network, etc., knowingly and without authorization, is a misdemeanor punishable by a fine of up to $10,000 and imprisonment of up to five years, as is intentional and unauthorized access to a computer. Interference with the operation of a computer or network or alteration of computer software (18Pa.C.S. 3933(a)(2) and (3)).
Actions For Violations of the Computer Use Policy
The following procedures will be followed when the underlined violations occur:
- Viruses traced to a workstation will result in the immediate disconnection from the campus network. Information Technology Services (ITS) will advise the student or staff member about how to clean the computer workstation.
- Bulk-Email sent to large campus groups that is not related to College business (e.g., selling a car, books, etc.), will result in ITS sending the student an email reiterating Lycoming College policy and informing the student that subsequent violations will be addressed through the College student conduct process. Subsequent violations will be reported to the Department of Safety and Security.
- Harassment via email or network will result in ITS notifying the Department of Safety and Security immediately. Depending on the nature of the circumstances, ResNet privileges may be suspended immediately. The Director of Safety and Security or designee will investigate by talking with the victim and the alleged perpetrator. Action by the College through the student conduct process may follow.
- Copyright Infringement including supplying campus or Internet users with information protected by the Digital Millennium copyright Act will result in the following process: a) ITS notified by internal or external agency, b) Department of Safety and Security notified, c) ResNet disconnected, d) student notified via telephone that ResNet has been disconnected, e) the student may request that the computer be re-enabled by filling out a form at the Department of Safety and Security to certify that the student is now in compliance with law, f) The Department of Safety and Security notifies ITS when the request is filed. Subsequent violations will be handled through the College student conduct process and/or law enforcement.
- Hacking) by students attempting to infiltrate campus computer systems may result in the student being suspended or expelled from Lycoming College. Upon detection by ITS, the line will be disconnected immediately, reported to the Department of Safety and Security, and subsequent to investigation may be handled through the College student conduct process and/or law enforcement.
Lycoming College publishes an online directory on our external website (www.lycoming.edu). This information contains name and email address. If you wish to not have your name visible on the online directory, please notify the Information Technology Services or the Office of the Dean of Student Affairs.
Online Social Networks and Student Homepages
Lycoming College extends the privilege to each student to utilize the Internet as a component of the College's instructional technology. Personal homepages and online social network postings of Lycoming College students reflect only the views and opinions of the student authors. Information on these homepages and online communities do not in any manner represent Lycoming College information; neither does the College accepted any responsibility for their content.
All commercial references and/or links on student homepages are prohibited.
Lycoming College reserves the right to access publicly available online social networks or online social networks associated with the College if it is learned such information is evidence or is the appearance of a violation(s) of the Student Code of Conduct. Such information may include but is not limited to the following: harassment; vandalism; underage consumption; intimidation or coercion, or academic dishonesty.
Student Organization Website Guidelines
All student organizations are required to develop a web presence on the Lycoming College Website. Websites are beneficial to student organizations because they:
- Promote the functions and activities of an organization to the College community and perspective students.
- Provide a unique medium for communicating an organization's information.
- Provide easy access to additional information of interest.
- Promote the sharing of information and knowledge.
Space on the College server for organization websites is offered free of charge to all recognized student organizations. Students are reminded that the use of the College server to host an organization website is a privilege. With this privilege comes the responsibility to maintain organization websites so that they promote clubs and organizations in a positive manner and reinforce the values articulated in the Mission of the College.
Lycoming College Student Organization websites reflect only the views and opinions of the student organizations. Information on these websites does not necessarily represent the views of Lycoming College; nor does the College accept responsibility for their content.
Process for Developing an Organization Website
To develop and maintain a website, organizations must be recognized by Lycoming College, have a current Student Organization Membership Roster on file in the Office of Student Programs and Leadership Development (OSPLD), and have completed the necessary procedures for establishing an organizational Internet account.
The first step in the process is for each organization President to email the Director of Student Programs and Leadership Development with the name of their webmaster. OSPLD will authorize the access with IT and will contact the President and the webmaster indicating access rights have been given. Each webmaster will then have a new drive assignment (drive letter p) assigned to them. There will then be a folder in the p: drive with your group's name on it holding the contents of your organization's website. Alternatively, for websites using Cascade, access instructions will be provided.
Organizations requesting a website must confirm that they have read the College's guidelines for the development and maintenance of organization websites. These guidelines will be available in hard copy and in electronic format.
Support for Organization Websites
The College uses Cascade as its standard software for the development of websites. If organizations use Cascade, the College can provide technical assistance. Organizations are free to use any website development software with the understanding that technical assistance from the College will be limited.
All organization websites should reside on the College's server. Organization websites that are housed at off-campus servers or in individual student accounts will not be linked through the College's website. Technical support will be provided by the College for organization websites that are housed on the College server and in the appropriate location.
Access to Organization Websites
The organization's President and Webmaster will be given access. For security reasons, access will be changed when an organization's President or Webmaster change. Organizations are responsible for informing the OSPLD of personnel changes that would require a new access. Access information for organization websites will be kept on file in the OSPLD and with the Webmaster for the Division of Student Affairs.
Access to Organization Websites
The OSPLD maintains a website that lists all Registered Student Organizations of Lycoming College at http://www.lycoming.edu/studentprograms/clubs.aspx. This list includes a brief description of the organization, and email links to the organization's President and Advisor. Organization websites determined to be "Maintained" will be linked through this site.
The OSPLD website listing Recognized Student Organizations can be accessed through the Student Life and Student Senate of Lycoming College websites under the link named "Clubs and Organizations".
Maintenance of Organization Websites
Organizations are responsible for the content and maintenance of their website. A "maintained" website meets the following criteria:
- Updated at least three times each year. (Last day September, January, and March).
- Information contained in website is accurate.
- Information of a historical nature is properly identified.
- Links to other sites are accurate.
- Has related content.
- Includes an update notice that is accurate.
Note: An update notice should be located at the bottom of the main page of all organization websites.
Questionable content is any material on an organization's website or links to other websites that are determined by the Webmaster for the Division of Student Affairs to violate the principles articulated in the Mission of Lycoming College. The College's Computing Policy does not permit information on organization websites that constitutes advertisement for commercial enterprises or promotes personal or financial gain.
Removal or Unlinking of Website Due to Questionable Content
The College reserves the right to unlink or remove pages immediately upon the notification concerning questionable content of a website. Upon unlinking or removal, the sponsoring organization will be notified of the situation and given the opportunity to explain the questionable content of the website or make changes to the website. If the organization and the Director of Student Programs and Leadership Development cannot resolve the situation, the matter will be heard by the Organizational Standards Judicial Board.
Review of Organization Websites
The Director of Student Programs and Leadership Development will review all organization websites three times each year (October, February, and April). The review will determine if an organization's website meets the "Maintained" qualifications and is free of any "Questionable Content" as defined above. After the review, the Organization's President and Webmaster will be informed of the status of their website. Website status will be defined as either "Maintained" or "Un-maintained". Information supporting the status of the organization's website will be provided to the Office of Student Programs and Leadership Development, the Dean of Student Affairs, and the President of SSLC.
Unlinking Organization Websites
Websites that are deemed to be "Un-maintained" will be unlinked from the Recognized Student Organization List that is maintained by the Office of Student Programs and Leadership Development. Unlinked websites will remain active on the College server so that they may be updated. The Director of Student Programs and Leadership Development will contact organizations with "Un-maintained" websites to determine the intention of the organization to update the website or have it removed. The organization and the Director of Student Programs and Leadership Development will negotiate a period of time to make the necessary updates. Websites updated in the stipulated time frame will be re-linked to the Recognized Student Organization List and returned to "Maintained" status.
Removing Organization Websites
Organization websites that remain in an "Un-maintained" status after the review period, after the negotiated time frame for updating, or after adjudication by the Organizational Standards Judicial Board, will be removed from the College server. Information supporting the status of the organization's website will be provided to the OSPLD, the Dean of Student Affairs, and the President of SSLC. After a website is officially removed, an organization wishing to develop a new website must re-initiate the website development process with the OSPLD.
Student Printing To Lab Laser Printers
- HP Multifunction Printers (MFP) are placed in:
- 5 Computer Labs: A3, A5, B200, B201, Heim, Wertz, 2nd Floor Help Desk, Theatre, Gym (Lower Level outside weight room), Pennington Lounge, and Snowden Library (1st Floor).
- Dollar quota is $30/semester (~430 pages).
- The default print queue on the lab computers will be black and white.
- B/W printing/copying is $.07 per impression.
- B/W duplex printing/copying (both sides of paper) is $.06 per impression
- Color printing/copying is $.22 per impression.
- Color duplex printing/copying (both sides of paper) is $.20 per impression.
- Photocopying is available at all MFP locations using your Lycoming ID
- MFP photocopying is combined with student print quota.
- MFP scanning is available with sheet feeders, supporting the campus sustainability initiatives. All students will be able to email scans to their Lycoming College email account.
- Students can print from their personal computer in the residence hall to any MFP location at any time. Print jobs are released at the MFP location with their Lycoming ID.
- Students can track account status and view print jobs. Web link shows amount of credit left and every print job for the semester.
- Windows and Apple/Mac web printing is supported.