At least one lounge in each hall is equipped with cable hookup and a television. To report cable service problems or for information contact Media Services.

CUSTODIAL SERVICES
The cleanliness of the residence halls is very important and custodial staff work diligently to insure that facilities are well kept and clean. During regular semesters, custodial staff maintain bathrooms and common areas in Residence Halls. Cleaning is done on a regular schedule which is posted on each floor. Residence Hall residents are responsible for the cleaning of their own rooms.  In the Apartments and Commons, cleaning of all areas is the sole responsibility of the residents.

Questions or concerns about the custodial services in a Residence Hall or Apartment can be directed to the RA, House Manager or SLC for the floor/building, the Office of Residential Life or the Buildings & Grounds Department.

HEAT

During the winter/heating season a temperature of 68 degrees Fahrenheit is established as the minimum comfort reading to be maintained in residence hall rooms, classrooms, offices and administrative spaces. The College will make every effort possible to keep heating temperatures no lower than 68 degrees.

For non-emergency heating issues a "Student Work Request" form must be completed in Web-Advisor. Buildings and Grounds staff will record room temperature and corrective action will be taken if temperatures do not meet College standards. Please note it is important to keep all furniture/other items at least eight (8) inches from heaters/radiators so proper air flow is achieved to maintain room temperature, keep windows fully closed when the heat is on, and dress appropriately for the season/temperature.

IDENTIFICATION CARDS
Each student is issued a photo ID. This card is used for keyless access to Residence Halls and College Dining Services utilizes this ID for dining hall entry, charges to the student account in the Campus Store, Jazzman's and JP's.  Lost or stolen cards should be reported immediately to the Office of Safety and Security.

LOCKOUTS
Students who are locked out of a residence hall/room must contact Office of Safety and Security to be admitted.

MAIL SERVICE
Resident students are assigned a mailbox with a combination lock for the mailroom area in Wertz Hall. 

For additional information about how to receive and send mail see campus Mail Services.

MAINTENANCE
The College provides maintenance and repair services throughout the residence halls and Apartments. Residents who have a maintenance request or other concern regarding the physical upkeep of a room/apartment, must complete an "Student Work Request for Maintenance/Repairs" through WebAdvisor. Emergency maintenance problems should be referred immediately to the Residential Life Office or the Department of Safety and Security.

RESIDENTIAL COMPUTING
All residence halls and select College Apartments are fully wired for our Residential Computing Program (ResNet). Students living in the residence halls can access any Internet based resource from his/her room on a 24 hour a day 7 day a week basis via our Ethernet network (ResNet) after online registration. See Campus Manager for information and to register your computer.  Any questions should be directed to the Office of Information Technology Services. 

STORAGE
Storage facilities are not available in the residence halls or College Apartments for any items except bicycles. Bicycle storage is available in both Williams and East Halls.  See the Office of Residential Life for access to bicycle storage.

TELEPHONE SERVICE
In-room telephone service and Voice Mail are provided to each resident room. Additional information on the College's telephone system can be found in the on the web at Office of Telecommunications.

VENDING AND LAUNDRY SERVICES
The College provides vending and laundry machines for resident use in each residence hall and in a central location for Apartment residents. Inoperative or malfunctioning laundry units should be reported promptly by phoning Caldwell Gergory at 1-800-927-9274; problems with vending machines should be reported to the Treasurer's Office.