Reporting Technical Problems

The IT Help Desk in IT Services

  • Weekdays 8:00 a.m. until 4:30 p.m. during the academic year (until 4:00 p.m. when summer administrative hours are in effect)
  • Stop in to room A7 (Academic Center) or call 570-321-4150.

2nd Floor Help Desk (west end 2nd floor lounge, Academic Center)

  • Staffed by student assistants, extended hours during the academic year (hours vary by semester), late night/early morning hours during finals
  • No appointment necessary - support for computer labs, public printers, network access on personal computers, etc.
  • Weekdays and weekends, generally until 12 midnight

Email & After-Hours

  • Contact us by email:  help@lycoming.edu.
  • After-hours emergencies - contact the Office of Safety and Security at 570-321-4064.