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Information Technology Services
IT Services provides assistance to computer, phone, cable TV, and multimedia users at Lycoming College.
Current Threats, Problems and Solutions:

2008/2009 Information Technology Projects

Click here for a complete list of IT Services projects.

Infrastructure
  • Williams Residence Halls rewired with high-speed Category 6. Planning for the remaining two residence halls.
  • Wireless expanded to Rich, Forrest, and Williams residence halls. This completes wireless to all residence halls and most of the campus.
  • Campus IP surveillance system for parking lots and other areas as identified.
Network Servers
  • Server upgrades include the DNS/DHCP services, Backup services, Library web systems, expansion of Moodle space and various network upgrades.
  • Refine the Campus Manger network access control for registration and remediation of all ports and wireless and refining the new Persistent Agent.
  • Coordinate disparate systems for Single Sign-on using SharePoint portal.
Telecommunications
  • VOIP project extended from Phase III (Faculty and Academic Center) to Phase IV (Administrative and other buildings.) Plan phase V for elimination of PBX.
Administrative Computing
  • Converting custom code to Envision CASE tools following last summer's Release 18 upgrade. Preparations to become database independent with the focus on the MS SQL Server and ASP.NET environment.
  • Extend Time & Attendance module to all staff employees from just students.
  • Pilot and implement the newest online registration process to adapt to the Lycoming two phase system, allowing for future utilization of long term educational planning software.
Web Services
  • Having completed the College web site redesign and all administrative departments, complete new academic department web pages.
  • Design and implement the Datatel/Sharepoint 2007 portal for the faculty, staff, and student constituencies.
  • Test and pilot Google calendars for a shared campus calendar solution.
End User Computing and Academic Computing
  • Implementation and support of a new Digital Media Lab.
  • Pilot student color printing in the Heim and B200/B201 Labs.
  • Computer Lab upgrades in B200 and B201.
Media Services
  • Install 3 new multimedia areas.
  • Renovations to several classrooms to standardized Extron controls.
  • Modify classrooms per the Room Survey report produced by the Academic Computing Committee.

Click here for a complete list of IT Services projects.

Contact Info
ITS Office
Phone:570.321.4150
Fax: 570.321.4051
Mon.-Fri. 8am-4:30 pm
Email: help@lycoming.edu
IT Services Staff
Office Location
Sublevel 1 Academic Center (directly below Snowden Library)
Student Help Desk
Phone:570.321.4388 Monday-Thursday: 8-midnite Friday: 8:00am-9:00pm
Saturday: noon-6:00pm Sunday: noon-midnite

The Student Help Desk provides support to faculty and staff after ITS office hours.
Safety & Security
Phone:570.321.4064
All times, every day; for emergencies after ITS Office Hours when the Student Help Desk is not available.