General Questions


Why haven't I received a paper statement in the mail?

Lycoming College does not send paper statements. Students and their authorized parties can access and print a statement online. Students must log into WebAdvisor to access their online statement.  Authorized parties can access the student's statement online by going to the the Business Office web page or the link below and entering their login name and password. 

Manage My Student's Account

What if I am not an authorized party on my student's account?

Your student can set up multiple authorized parties by accessing WebAdvisor selecting Financial Information, Manage Your Student Account.  Once on the landing page of the Enterprise eBill/ePay system, select Add an Authorized party and follow the instructions. Authorized parties will receive an email from Nelnet Business Solutions with a link inviting them to set up the account.  

Why was I charged health insurance?

All students are required to carry appropriate health insurance coverage. Students without appropriate coverage are required to purchase the college student health plan. To determine if your insurance meets the requirements students must complete the waiver found at www.firststudent.com. This waiver must be completed at the start of each school year that students are enrolled.  

To enroll in the college health plan go to www.firststudent.com. If you have questions check out the INSURANCE WAIVER/ENROLLMENT FAQ'S link.

It is the responsibility of each student to know and understand the type(s) of insurance(s) he/she holds. It is also the students responsibility to fill out and submit their own insurance claims.

The last date to waive student health insurance for the Fall semester is September 30th and January 31st for the Spring semester.  

What does the College’s health insurance plan cover?

By going to the following website and selecting Lycoming College from the drop down box, you will be able to obtain answers to your questions about coverage, insurance waivers, printing ID cards, etc.      

Student Health Insurance

Who do I contact about a parking fine on my statement?

You can contact Security at (570) 321-4604.

Who do I contact about a residence hall fine on my statement?

You can contact Residential Life at (570) 321-4046.