ITS

2007 SUMMER PROJECTS & BEYOND

Infrastructure

New Residence Hall building project goes live.
Asbury and Williams Residence Halls rewired with high-speed Category 6 in the summer. Plan for remaining three residence halls.
Wireless expanded to Asbury, East, and Williams residence halls. Plan completion of last remaining Forrest and Rich residence halls by next summer.
Full implementations of the Cisco Wireless Controller to manage all wireless access points on campus, enforce and secure policy, and plan upgrades to the underlying infrastructure.
Evaluation of existing infrastructure for VOIP support and refine an infrastructure replacement budget.
Complete certifications for the two new Network Specialists in Category 6 copper and fiber wiring and testing. Linux, Microsoft and Cisco IOS training.
Research implementation of digital campus surveillance system to parking lots and other areas as identified.

Network Servers

Server upgrades include the Advancement Office, new Library catalog and web systems, student network services, and mail gateway services.
Utilize metrics for closer analysis of data flows and security monitoring. Part of a planned security analysis by an outside consultant of the campus servers and infrastructure.
Streamline Campus Manger security system as complete campus registration and remediation for all ports and wireless.
Implementation of portal SQL server and related Microsoft SharePoint systems. Coordinate disparate systems for Single Sign-on using SharePoint portal.
Redesign web file structure and eliminate older FrontPage services.
Research and plan for Linux and/or Microsoft migrations and additions along with interoperability of their respective operating systems and directories.
Promote long term planning of the Computer Center facilities.
Research and implement phase I of clustering project for disaster recovery.

Telecommunications

Removal of local call billing system and paper bills to remote hosting with electronic billing.
VOIP project extended from Phase II (Faculty and Academic Center) to Phase III (Administrative and other buildings.) Plan phase IV for elimination of PBX.
Fully utilize VOIP technology for personal and campus directories as well as soft phone use.
Revise and create a comprehensive student phone use plan to reflect the full implementation of VOIP.

Administrative Computing

Migrating to Release 18 and the necessary follow-up.
Converting custom code to Envision CASE tools and other preparations to become database independent with the focus on the MS SQL Server and ASP.NET environment.
Research and implementation of the new portal from Datatel.
Extend Time & Attendance module to all staff employees from just students.
Implement new Bookstore point-of-sale system and online web commerce after fall semester, replacing home-grown system.
Reconstitute the Administrative Computing Committee to deliberate on Imaging, Data Standards, Business Action Plan, Training, etc.
Complete response to the Business Action Plan.
Review class registration process to possibly replace two phase system, allowing for utilization of long term educational planning software.
Review freshman orientation registration process.
Plan and implement comprehensive e-Commerce solution for business transactions.
Training the Systems Analyst and Programmer Analyst to be the first line of the support for the financial and students systems, respectively, allowing the director more time for research and development.

Web Services

Complete the College web site redesign and all campus departments.
Plan and develop the Lycoming College intranet for future migration to a full portal.
Prepare for the Datatel/SharePoint portal release to College in 2008/2009.
Training in ASP.NET technology for forms scripting and other basic functions.
Begin planning the new Academic department web pages and establish a new form of governance.

End User Computing and Academic Computing

Work with the End User support team to make the Request Tracker a strong work order system. Create a classification system for calls and prioritization. Use the system to produce reports for meaningful management improvements.
Research possible expansion of computer lab hours and facilities.
Computer Lab upgrades in Academic Center A3, Graphics Lab A5, and Heim Science lab.
Conversion of Modern Language lab to computer-based handhelds and wireless.
Implementation and support of a new Digital Media Lab.
Expand Moodle to a greater percent of the academic departments (current 120 courses) and explore the use in other support offices.
Implementation, training and support of Vista and Office 2007 with IT staff certification.
Build and expand the Knowledgebase section of the IT Services web site.
Involve the End User Support Team with the campus web redesign, such as maintaining deadlines and helping with web site structure.

Media Services

Find solutions to deal with the dramatic increase in media services, especially activities after regular work hours and weekends.
Negotiate new long term cable contract with Comcast. Long term planning to become video independent with IP TV.
Installation of 10 new multimedia classrooms, renovations of 4 lecture areas and the upgrading of 4 instructional areas.
Expand audio and video services to digital online "Pod casts" and more frequent streaming video projects. Develop clearer policies on copyright and procedures.
Plan for the near completion of expanded media equipment to all classrooms and enhance the older rooms with switching.
Refine and modify use of student employees to reflect big increase in the number of permanent multimedia rooms.
Advance support services to advising on the best practices for instruction, given the many possible choices available.