Groupwise 7.0 E-mail Standard

• Windows client installed on office and lab computers.
• Archive! Limited to 500 MB. Inbox not recovered; Archive is on file system.
• Web access: mail.lycoming.edu. Backup: student.lycoming.edu. Links can be found on the “myLyco” pages.
• GroupWise functions: Checklists, Categories, Schedules, Tasks, Discussion groups.
• Viruses and Spyware are filtered before coming into the campus network. Still be suspicious of attachments (.exe) and links in your messages.
• SPAM: Heuristics filter set to 5 of 10. Receive about 120,000 messages per day.  Approximately 96% of incoming mail is being blocked.
  

Network / Internet

• Single universal user name/password, self-service.
• Cisco-based network with FireWall & Packet Shaping. Allow downloads, but lower priority than e-mail and web browsing. No limit on individual user bandwidth, monitor for student abuse.
• Personal network storage starts at 60MB for employees and can be increased up to 500MB. Archive on DVD/CD/RW or thumb drive on local, lab, or common computer.
• NetStorage for web-based access. See myLyco page for link.
• Windows updates, NOD32 anti-virus/spyware, and applications pushed out from central servers.
• Campus Manager: All computers must register periodically from all campus ports or wireless
  

Moodle 1.6 E-Learning Standard

• Library eReserves and Regular classes.
• Over 100 courses online.
• One-on-One assistance. Contact Diane Salamone.
• http://moodle.lycoming.edu
  

Wireless

• 11-50 MB shared versus 100MB dedicated.
• Academic Center: Library, Pennington Lounge classrooms, C & D sections, and computer labs.
• Heim Science: All floors.
• Wertz: Burchfield lounge, Jack's Corner, Jane Shultz Banquet Room, Dining Room.
• All Residential Halls and Apartments.
• Outside Quad, Long Hall, Fine Arts, Chapel, etc.
• Please report “no signal” areas in buildings.
• Registration required with Campus Manager.
  

Budget Process

• Cycle: November for Faculty, December for Administrators, Committees Jan/Feb, Approval late April. Some lab & faculty purchases in April, bulk on July 1.
• Letter to all directors, chairs, and faculty in November.
• Think about software in labs for the next year. Policy is that all or at least a complete lab must be populated.
• Plan needs including smaller devices (experimental equipment, USP devices, etc.).
• Electronic devices, such as cell phones, etc. are blocked at the Business Office when put into supply budgets. Should be in the annual budget.
  

Student Computing

• Orientation: E-mail (200MB), Webadvisor, network space, policies.
• ResNet 16^th year. Self-install. Technology Fee required.
• Campus Manager: user authentication, bandwidth management, Windows updates, NOD32 Anti-virus/spyware mandatory.
• Printing $.05/page after 600 pages per semester. Color 3X rate.  Computers on ResNet not charged for local printing.
• Labs: Requires login, network space automatically available, systems secured.
• 100MB network space after logging in. Backed up nightly.
• WebAdvisor : Grades seen immediately, Financial aid, Degree Audit, Room assignments, Class Schedule (no longer handed out), Freshman Orientation, etc.
• Packetshaper: P2P, Bandwidth, and Virus violations.
  

Media Services

• All classrooms are equipped with permanent projectors except Heim 220 and select seminar rooms.
• Media Services: 7 days to schedule Mobile Equipment.
• Overheads, screens, and network connections in every classroom.
• Make mobile TV requests from Media Services: see web site for live cable locations. Most classrooms project video instead of TV’s.
• Broadcast from tape or satellite on Ch.2 by request.
• Web cams by request and limited streaming audio and video services.
• Facility schedule is an online form and link under Campus Calendar.

Desktop / Software Standards

• Save to “F” Drive (student “H”) ITS does not recover local C drives.
• Archive on DVD, CD/RW or “thumb drive” after exceeding F Drive Space.
• Network Printing: (No individual printers) Department charge-back. Paper & toner supplied from Print Shop. Networked Color printers and Poster maker in Print Shop ($1.25/sq ft.)
• Windows XP/Office 2007 on all office, lab and classroom computers.
• Microsoft site license: Word, Excel, Access, Publisher, Picture Manager.
• NOD32 Anti-Virus/Spyware on all College and student computers.
• Windows XP updates pushed out from central servers to office desktops.
• Microsoft Word for all documents. No Works or WordPerfect.
• Internet Explorer 7 or 8 official support for WebAdvisor and web mail on PC. Support Firefox or Safari when possible.
• GroupWise for reading campus mail at userid@lycoming.edu. Not supporting Third-party e-mail clients using POP. Passive support for IMAP4.
• Moodle is the standard for e-Learning.
• SPSS 17 statistics is the standard.
• Lab software must be purchased for every machine in one lab. Call Steve Caravaggio.
  

Telephone

• Personal calls with TAC code.
• Voice Mail access from on and off campus.
• Use e-mail first (Student required to read College e-mail per Student Handbook).  Cell phones are often long distance.
• Student cell’s collected during Registration
• Conference phone by request and multi-party.
• VOIP Project: Final phase in all offices.
  

Teaching Facilities

• Labs: 4 Windows XP, 1 Mixed Graphics Lab with Macintosh OSX, 1 Digital Media Lab with only Macintosh OSX.. All have CD/DVD Burners and can save to network storage.
• All labs accept "thumb drives."
• Proxy Server for Library Database off campus.
• Minimum of 30 days to get new software loaded in labs for testing and “reimaging” systems.
• Call Steve Caravaggio in Computer Center to schedule labs for classes. Schedule posted in Academic Computing section of web site.
  

Personal Buys

• Dell Laptop Initiative: see IT web site. 12% discount
• AICUP: Microsoft purchases for employees and students. www.selectstudent.com
• Verizon 18% cell phone discount plan for personal use in 570 are code.
  

Administrative Computing

• User Interface - Windows client link into Administrative Data, such as purchase orders.
• WebAdvisor - Web link into Administrative Data.
  • Submitting grades, Degree Audit, Rosters, Payroll Timesheet Entry.
  • Student Locator, Personnel Info, Work Order Requests, Dept budgets, etc.
• Submitting grades, Degree Audit, Rosters, Payroll Timesheet Entry.
• Student Locator, Personnel Info, Purchase Order, Work Order Requests.
• Budget officers look at Budget Office rules under Treasurer's Office.
  

Web

• Send change requests to Lin Wei, Web Designer by e-mail with Word or JPEG photo attachment.
• Web Designer programs new templates and menu features.
• Adobe Contribute for users to change content on defined pages.
• Link can be created for internal (Academic only). Ex: “chemistrydept.”
• myLyco for internal documents.  Home of the future portal.
• All employees and students have personal web space in their network drive: www.lycoming.edu/~userid
• Edit personal pages with Microsoft Sharepoint Designer.