Currently Facutly and Staff have 500MB of space dedicated to their Group Wise account while students have 200MB. You cannot send new mail if your mailbox exceeds this capacity. Please remember that Sent Items and Trash are not automatically deleted. It is important to regularly clean out your email Inbox.

To empty your Trash folder, you can simply right click on it in the folder menu on the left-hand side and choose the empty option. Please note, one email containing a large attachment such as a picture or video can consume a large amount of your total space. By deleting or archiving a large email, you could considerably decrease your total usage.

Here are some other tips to help you save space:

Empty trash regularly - Check the setting under Tools, Options, Environment, Cleanup. The default for emptying trash is automatic every 7 days. This can be adjusted to fit your preference. Note: Set the other two for mail, appointments, etc. to manual so that your mail is not automatically deleted.

1. Maintain Sent Items folder - Many do not realize that every piece of mail that is sent is stored in your mailbox. To view these, click on the Sent Items folder. There may be some mail you need to keep in order to track correspondence, but you may be able to delete several sent items.
2. Personal folders - If after managing the trash and the sent items, you still find you need to clear up some more space, check your folders. You may need to archive information within them to free up space. The archive will hold them in the same folder structure that they exist in currently.
3. Attachments - Movies, music files, pictures, etc. can be saved on your F drive or locally. Any attachment in general can take up a significant amount of your space allowed for e-mail.

If you have any questions, please feel free to contact the ITS Help Desk at 570.321.4150 or via email at help@lycoming.edu.